Potty Mouth

I call people and tell them to pay up for a living. Yes, a wonderful job, a job I was given without my permission but hey, it's a job nonetheless so who's complaining? I used to but not anymore. There's actually a gratifying part of the job where I can help them lower the amount they owe using my fee reversal power. Other than that, every call is a surprise. I never know what I'm gonna get. It's safe to assume that they're mostly going to be unhappy people considering I'm asking them to part with their money in this economy. Best time to move me over to this function boss, thanks! There are the occasional happy-no-matter-what type of people and they inspire more than they'll ever know but there are the awful ones as well. Take this one for example:

Me: Hello, is Jeffrey available?
Asshole: There is no Jeffrey here you stupid bitch!

Ouch! How did he know my first and middle name without me telling him? Mind reader? Seriously, that left me speechless and with a lump in my throat. What did I ever do to him? Anyway, just another day in paradise. That's what I tell myself every morning.

Do you have any interesting, funny, weird or just mind boggling things happen to you at work? Do tell...